Shipping policy
Shipping Policy
we strive to provide a seamless shipping experience. Please read our shipping policy to understand our processes and guidelines.
1. Order Processing Time
- Orders are processed within 2–3 business days (excluding weekends and holidays) after payment confirmation.
2. Shipping Methods and Delivery Times
- We offer various shipping options, including standard and express delivery, depending on your location.
- Estimated delivery times:
- Domestic Shipping: 5–7 business days
- International Shipping: 12–17 business days
- Delivery times may vary due to unforeseen delays like customs clearance, weather, or courier issues.
3. Shipping Costs
- Shipping charges will be calculated and displayed at checkout.
- Free shipping may be available on orders exceeding a specified amount (see promotions).
4. Order Tracking
- Once shipped, you’ll receive a confirmation email with a tracking number to monitor your order's status.
5. Undeliverable Packages
- If a package is returned due to incorrect address, refusal, or failure to collect, reshipping fees may apply.
6. International Orders
- International customers are responsible for any customs duties, taxes, or import fees required by their country.
7. Damaged or Lost Packages
- If your package arrives damaged or doesn’t arrive within the expected timeframe, please contact us immediately at support@royalcollection.live
Contact Us
For any shipping-related inquiries, email us at support@royalcollection.live
By placing an order with us, you agree to this Shipping Policy.