Refund policy

Return and Refund Policy

 we prioritize customer satisfaction and aim to make returns and refunds as smooth as possible. Please review our policy below.  

1. Returns 

 we do not offer returns. However, we do offer exchanges on items that are unused, unwashed, and in their original condition with tags attached. To request an exchange, please contact us within 3 days of receiving your order. The customer is responsible for return shipping costs, unless the item is defective or incorrect. For more details, please reach out to our customer service team at support@royalcollection.live   or message on WhatsApp number:  +91 8009255342

2. Exchanges

We offer exchanges for size or color, subject to stock availability. If unavailable, a refund or store credit will be issued.  

3. Refunds 

Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned item.  

- Shipping fees are non-refundable, except for defective or incorrect items.  

4. Return Shipping Costs 

- Customers are responsible for return shipping fees unless the item is defective or incorrect.  

5. Damaged or Incorrect Items 

- If you receive a damaged or incorrect item, contact us within 48 hours of delivery at support@royalcollection.live  for a resolution  

or message on WhatsApp number:  +91 8009255342

 

Contact Us: 

For any questions, please reach out to us at support@royalcollection.live 

or message on WhatsApp number:  +91 8009255342

 

By shopping with us, you agree to this Return and Refund Policy.